Your information, handled clearly.

Who is responsible for your information?

Sasha Coaching & Sports Massage is responsible for the personal information described in this notice. If you have a question or want to exercise a data-protection right, contact Sasha at sashacoachingandsportsmassage@gmail.com or 07909 034502.

Information collected

When you contact Sasha by email, phone or WhatsApp, or enquire about coaching, the information may include your name, contact details, preferred contact method, goals and anything else you choose to include in your message. If you later become a client, information needed to provide the agreed coaching or massage service may also be collected directly from you.

Please avoid including detailed medical or health information in an initial website enquiry. Any relevant health information needed to provide a service will be requested and handled separately.

Why information is used

Personal information is used to:

• respond to enquiries and recommend an appropriate service;
• arrange appointments and communicate with clients;
• provide agreed coaching or sports-massage services;
• keep appropriate business, payment and legal records; and
• protect the website and manage the business responsibly.

Depending on the situation, the lawful basis will normally be taking steps at your request before a contract, performing a contract, meeting a legal obligation, or a legitimate business interest that does not override your rights. Consent will be used where the law specifically requires it, including for optional marketing.

Sharing and storage

Information is not sold. It may be handled by trusted providers that support email, communications, website hosting, payments or business administration, or disclosed where required by law. Some providers may process information outside the UK and are expected to use appropriate legal safeguards.

Information is kept only for as long as it is reasonably needed for the enquiry or client relationship and for any applicable legal, insurance, tax or accounting requirements. Records are reviewed and securely deleted when they are no longer required.

Your rights

Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, transfer, or object to certain uses. Where processing is based on consent, you can withdraw that consent at any time. Contact Sasha using the details above to make a request.

You can also raise a concern with the UK Information Commissioner's Office at ico.org.uk/make-a-complaint.

Cookies and website measurement

This version of the website does not intentionally use advertising or optional analytics cookies. The hosting platform may use strictly necessary technologies for security and reliable delivery. These are not used to build an advertising profile.

If optional analytics, advertising or similar tracking is added in future, it will not be loaded until the visitor has been given clear information and any consent required by UK law. This notice will also be updated to explain the provider, purpose and duration.